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Category Archives: blog

How to Elevate Your Presence in a Virtual Meeting

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Article from Harvard Business Review. Full article can be found at: https://hbr.org/2020/04/how-to-elevate-your-presence-in-a-virtual-meeting by Joel Schwartzberg Communication tactics that work well among colleagues in a conference room may not translate seamlessly to Brady-Bunch-style quadrants on a computer screen. Organizational behavior professor Andy Molinsky recommends seeing virtual meetings as “an entirely different context, not simply an in-person […]

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Cope with Conflict during COVID-19

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ARTICLE BY Richard Peachey Article from TheHRDirector. Full article can be found at: https://www.thehrdirector.com/cope-with-conflict-during-covid-19/ Dealing with workplace conflict can’t be put on hold. The COVID-19 lockdown period will bring many moments of sympathy and community among employees working remotely – but inevitably it will also mean flashpoints. Shocks of change. Constant uncertainty. Sudden shifts of […]

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Burying the hatchet

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Article by CINGERY Coaching. Full article can be found at https://www.cinergycoaching.com/2020/02/burying-the-hatchet/   “Nobody ever forgets where he buried the hatchet.” Kin Hubbard     This quote gave me a smile because I often hear situations from clients in my conflict management coaching practice about interactions that happened long ago with the person they are currently […]

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Effective Conflict Resolution Skills Are Key to Less Relationship Stress

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Article from verywellmind. Full article can be found at:https://www.verywellmind.com/conflict-resolution-skills-for-healthy-relationships-3144953 Conflict is a predictable part of virtually all relationships. It can also be a significant source of stress. Therefore, with most conflicts, it’s important to find a resolution. This seems like a statement of the obvious, but many people suppress their anger or just ‘go along […]

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How to Handle Unresolved Conflict at Family Gatherings

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By Elizabeth Scott While family relationships can bring support, joy, and other wonderful benefits into our lives, these relationships can also bring stress, particularly when there’s unresolved conflict. Because it’s more difficult to let go of conflicted relationships with family than it would be if these relationships were mere friendships, unresolved conflicts with family members […]

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Still my Valentine?: How to Diffuse Conflict with your Partner

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 Article by Total Therapy. Full article can be found at https://www.totaltherapy.ca/blog/still-my-valentine/ It’s that time of year again. Love is in the air… But shouldn’t everyday be Valentines day? Steve Baik (MCC, RCC) – Clinical Counselling / Stress & Lifestyle Management, gives us two tips this week on how to diffuse conflict with your partner. Steve […]

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13 Situations When You Shouldn’t Say I’m Sorry at Work

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  Article by Peter Jones. Full article can be found at https://www.thejobnetwork.com/13-situations-when-you-shouldnt-say-im-sorry-at-work-062016/ Failing to apologize for your mistakes is a big sin in the workplace. It can cost you good coworker relationships—or worse, your job. But on the other hand, constantly apologizing, starting sentences with “I’m sorry…” or prefacing everything you say with “Sorry…” can […]

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How to Control Your Emotions During a Difficult Conversation

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  Article by Amy Gallo. Full article can be found at https://hbr.org/2017/12/how-to-control-your-emotions-during-a-difficult-conversation It’s hard not to get worked up emotionally when you’re in a tense conversation. After all, a disagreement can feel like a threat. You’re afraid you’re going to have to give up something — your point of view, the way you’re used to […]

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How to Turn a Conflict With Your Co-Worker Into a Calm Conversation

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  Article by Deborah Grayson Riegel. Full article can be found at https://www.inc.com/deborah-grayson-riegel/having-a-conflict-with-a-co-worker-remind-yourself-to-be-grateful-for-these-3-things.html When someone is fighting fair, call it out and say “thank you” Have you ever had a conflict with a co-worker? Of course you have. If your company employs more than one person, workplace conflict is inevitable. And even if you’re a sole […]

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Even Experienced Executives Avoid Conflict

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Article by Ron Ashkenas. Full article can be found at https://hbr.org/2016/03/even-experienced-executives-avoid-conflict Few managers will admit to actively avoiding difficult conversations with colleagues. But I’ve noticed that while many speak about the importance of candor for getting things done, managers often sidestep or steer clear of emotionally charged situations by pretending they don’t exist, delaying the […]

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