JIBC employed the services of Turning Point to facilitate a discussion with our senior management team pertaining to implementing flexible work arrangements for our employees. Many of the members from our senior management team have teaching backgrounds so their expectations of facilitators are very high. The facilitator exceeded their expectations. She was very effective in helping the group develop a set of Guiding Principles which acted as our compass when we commenced developing our plan to implement flexible work arrangements.
Jon Marks, Retired Vice President of Human Resources
Justice Institute of BC
Turning Point Resolutions helped us navigate difficult workplace conflicts with professionalism, empathy, and skill. Their mediation and coaching created the conditions for productive conversations and lasting resolution. When you’re facing complex issues in the workplace, I highly recommend TPR.
Jill Atkey, CEO
BC Non-Profit Housing Association
School District No. 67 (Okanagan Skaha) had the pleasure of working with Turning Point Resolutions to deliver a professional learning session on Navigating Difficult Conversations for our principals, vice-principals, managers, and senior leaders. TPR provided practical, immediately applicable strategies that strengthened participants' confidence in managing challenging conversations while preserving positive relationships. The session was engaging, highly relevant to the work of educational leaders, and very well received by our administrative team. We would not hesitate to recommend Turning Point Resolutions to organizations seeking meaningful and impactful professional learning.
Todd Manuel, Superintendent of Schools
School District No. 67 (Okanagan Skaha)
The conflict coaching provided by TPR is equally impactful. Their approach is thoughtful, grounded, and highly effective in helping individuals gain perspective, develop emotional awareness, and identify actionable pathways forward. I have witnessed firsthand how their guidance empowers people to shift from reactive patterns to more intentional and collaborative approaches.
I would highly recommend Dr. Raj Dhasi and Turning Point Resolutions to any organization seeking expert facilitation, conflict resolution support, or coaching that delivers lasting impact.
Adrian Tees, Associate Vice-President, Human Resources + Privacy Officer
Emily Carr University of Art + Design
I can confidently say that TPR’s work in conflict coaching and group facilitation is exceptional. TPR brings a rare combination of deep expertise, calm presence, and practical insight that immediately builds trust and creates an environment where constructive dialogue can thrive.
In group settings, their facilitation is both skillful and intentional—balancing structure with flexibility and ensuring that all voices are heard while keeping discussions focused and productive. TPR consistently demonstrates an ability to navigate complex dynamics with sensitivity and confidence.
Adrian Tees, Associate Vice-President, Human Resources + Privacy Officer
Emily Carr University of Art + Design
My leadership practices have been enhanced by working through a mediation facilitated by TPR. The entire process was professionally managed from start to finish, creating a respectful and supportive environment where each party felt safe to speak openly and honestly. The preparation leading up to the mediation was thorough, and the guidance provided throughout the process helped ensure that everyone remained focused on constructive outcomes. The facilitator demonstrated exceptional skill, neutrality, and professionalism, ensuring all perspectives were heard and understood. All of this enabled meaningful dialogue and helped us move beyond the conflict in a positive way. As a result, we have established a stronger and more positive working relationship. I am grateful for the expertise and support provided and would not hesitate to recommend these mediation services to others seeking a fair and effective resolution process.
Cindy Heitman, President/CEO
College of New Caledonia
Raj, from TPR, is one of the few consultants I have encountered who understands both the technical and human dimensions of organizational conflict. TPR has a rare ability to come alongside leaders and teams with compassion, honesty, and clarity. TPR creates generative spaces where people can slow down, reflect on their blind spots, listen more deeply, and begin to see the system they are part of with greater awareness. Their work is not simply about resolving conflict after it has surfaced. It is about helping organizations build the conditions for healthier relationships, stronger accountability, and more courageous conversations. TPR supports leaders in moving beyond reactive patterns and toward awareness-based systems change, where compassion and accountability are not seen as competing values, but as essential partners in creating a healthy work-family.
Rohan Arul-pragasam, Superintendent
Chilliwack School District
We had the pleasure of working with Turning Point Resolutions for workplace leadership training. Turning Point Resolutions was professional and on-point with their individualized training for our organization’s needs, which allowed us to immediately feel at ease throughout the collaboration. The training sessions they provided along with one-to-one coaching follow-ups were seamless and gave us the tools to continue to practice the lessons learned. Three years after working with TPR, we still see the impact of the training provided. Our leadership team has the tools to navigate through challenging situations more effortlessly. We wouldn’t hesitate to collaborate with them again.
Claire Moore, Human Resources Coordinator
Phyton Biotech
We were extremely fortunate to have engaged TPR to assist in resolving a workplace conflict challenge. Our initial discussions with TPR helped us quickly identify the most critical high-level issues that needed addressing. Our subsequent work with their coaches and counsellors was instrumental in establishing clear developmental goals for the parties. At every stage in the process including assessment, mediation and coaching, we found TPR compassionate, firm and honest to the core. They stayed true to their word, and did not make promises they couldn’t keep.
P.B. Subbiah, Director of Human Resources and Administration
Pacific Basin Shipping LTD., Hong Kong
My daily practice in leadership have been positively influenced by the support I have received from Turning Point Resolutions. The professional development, practical training and general advice around understanding and unpacking conflict have been outstanding. From resolving conflict, cultural scans, and surveying parent groups to building capacity towards restorative action - TPR represents the best of evidence based practice.
Catherine Sereda, Retired Assistant Superintendent
Surrey Schools
We engaged Turning Point at a very challenging time in our organization’s journey. From our first conversation to our final session, we knew we were in good hands. The hallmarks of Turning Point’s engagement with us were fearless integrity, compassion, professionalism and agility. In making our way through these very uncertain times, we are discovering reserves of trust, honesty and resilience that we would not have imagined prior to our work with Turning Point.
Thom Armstrong, Chief Executive Officer
Co-operative Housing Federation of BC
We contacted TPR to help us through some organizational upheaval. We were going through a traumatic time that really divided people and emotions were high. With a calm, caring approach TPR was instrumental in helping bring people together and effecting a change of culture in our office.
Veronica Brown, Executive Director
Legion BC/Yukon Command
Turning Point Resolutions has supported a variety of projects, professional development and facilitated challenging conversations with staff in our school district over the past 10 years. The professionalism, artful work and coaching modelled by the facilitators to get to the root of a situation or issue has been appreciated and one in which rich learning has always taken place. Whether providing professional learning for our management staff or working with groups of staff on specific conflicts or issues, TPR moves the group forward in their work with clarity and compassion.
Gillian Wilson, Assistant Superintendent
School District 69 (Qualicum)
Ms. Dhasi is a highly skilled and incredibly motivated expert in conflict “prevention” and management. She provides yearly invaluable interactive sessions to physicians who train in medicine abroad and enter a residency program in Canada. The presenter and the delivery go well above the expectations and the participants provide top ratings!
Dr. Alfredo Tura, IMG Lead Faculty and Site Director
UBC Family Practice Residency Program
One of the best, most practical workshops I have ever attended.
Ward B., Legal Council
Department of Justice
When I started professional coaching with TPR, I was told that one day I would easily be able to stand back, focus on what was going on with me and the other person, and respond rationally in challenging situations. At the time, I was struggling with the effects of being overly stressed and immersed in numerous conflicts and I couldn't even imagine that possibility. With compassion, TPR provided me with the tools to effectively manage stress and respond to conflict rather than react impulsively. The more I use these tools the more natural my responses are and the stronger my relationships have become.
Cynthia B., Special Education Teacher
Newberg, Oregon
TPR’s two-day online training workshop lent our School District much needed tools in dealing with difficult scenarios that arise in our workplaces. Even though the training was done virtually, it felt inclusive and a safe place to explore difficult topics. Experiences with conflict and stress are personal and situational and from a distance, TPR did an excellent job ensuring the sessions were reflective of our workplaces as well as our individual and group needs.
Harjinder Minhas, Assistant Superintendent
School District 27
School District No. 67 (Okanagan Skaha) had the pleasure of working with Turning Point Resolutions to deliver a professional learning session on Navigating Difficult Conversations for our principals, vice-principals, managers, and senior leaders. TPR provided practical, immediately applicable strategies that strengthened participants' confidence in managing challenging conversations while preserving positive relationships. The session was engaging, highly relevant to the work of educational leaders, and very well received by our administrative team. We would not hesitate to recommend Turning Point Resolutions to organizations seeking meaningful and impactful professional learning.
Todd Manuel, Superintendent of Schools
School District No. 67 (Okanagan Skaha)
