What We Do

Turning Point Resolutions helps organizations address conflict, strengthen workplace culture, and navigate complex people issues with care, clarity, and practical guidance.

We work with organizations facing workplace conflict, mistrust, communication breakdowns, leadership challenges, complaints, investigations, strained team dynamics, or broader culture concerns. Whether the issue is urgent, sensitive, long-standing, or difficult to define, we help clients understand what is happening, choose the right process, and move forward with confidence.

Our services include workplace assessments, coaching, facilitation, investigations, mediation, training, and post-conflict workplace restoration. We customize each process to fit the organization, the people involved, the level of risk, and the desired outcome.

Clients come to us when they need more than a standard solution. We provide thoughtful strategy, clear communication, skilled process design, and practical recommendations that help organizations reduce risk, repair harm, rebuild trust, and create healthier ways of working together.

We support public, private, non-profit, educational, healthcare, government, and community-based organizations across Canada. Services are available virtually, in person, or through a blended approach.

Is conflict getting out of control?

• Are you losing valuable time, energy, and money as a result of a conflict situation?
• Have you run out of ideas for resolution?
• Has your stress level escalated?
• Are relationships suffering?

Conflict is a normal and expected part of life. Mishandled, it damages relationships and consumes resources. There is absolutely no reason to put up with conflict that damages the workplace.

Turning Point Resolutions helps you save time, energy, and money with services that provide long-term solutions for hard-to-solve problems.

Benefits of Addressing Conflict

• Regain productivity and creativity.
• Save resources.
• Improve interactions.
• Create necessary behaviour and policy changes.
• Create psychological safety in the workplace.
• Reduce injuries, sickness time, and absenteeism.
• Diminish complaints and grievances.
• Increase morale.
• Improve overall employee and client well-being.
• Prevent escalation.