Dr. Raj Dhasi

Most workplace conflicts don’t start as crises. They start as a missed comment, an unequal workload, a decision someone felt shut out of, and they harden quietly until two capable people can no longer work together. By the time a manager calls us, the question is rarely “who’s right?” It’s “how do we move forward … Read more

Do you know the triggers of workplace anger and how to address them promptly? KEY POINTS There are many factors that can potentially trigger anger in the workplace. Expressions of anger include a variety of behaviors that are subtle or overt. Destructive anger in the workplace leads to conflict and tension that undermine productivity and … Read more

Words by Heather Mentore When employee well-being and psychological safety is directly tied to performance, retention, and innovation, assessing workplace culture is no longer a “nice to have.” It’s a strategic imperative. Culture issues that fester under the surface in a work environment – like communication failures, lack of role clarity, ineffective management, and simmering … Read more

Conflict is a natural part of any workplace. Disagreements always arise, whether it’s a clash of personalities, competing priorities, or communication breakdowns. When left unresolved, these conflicts can erode team morale, lower productivity, lead to employee turnover, and result in legal action. However, when handled effectively, conflict can spark innovation, strengthen relationships, and create growth … Read more

One of the most empowering traits of a strong leader is the ability to have hard conversations and direct, honest discussions that address employee performance, problematic behaviors, or emerging workplace issues without causing harm. These are not easy talks, but when handled with emotional intelligence and trauma-informed awareness, they become opportunities to strengthen trust, clarify … Read more

Ensuring Accountability, Support, and Cultural Change in Every Work Environment Organizations must emphasize the crucial role of an adaptable, supportive, and accountable workplace culture to ensure the success of strategies for addressing workplace bullying in every setting. These guidelines offer a comprehensive framework that is of utmost importance and applies across various industries and environments. … Read more

Confronting performance problems, giving tough feedback, being candid about smoldering conflicts, delivering bad news: these are the impending conversations that keep you up at night, or that you wake to in the morning. They occupy your mind while you’re trying to do other work. You wonder, “How am I going to bring it up?” Your … Read more

Examine your self-talk to be sure it is serving you well. We all have an inner voice that comments on what we are doing, for better or for worse. Psychologists refer to this inner dialogue as self-talk. You are always going to engage in self-talk, but it doesn’t have to be negative. You can learn … Read more

We can all relate to feeling put upon and irritated by some people, but powerless to stop accommodating them. Though we take issue with their behavior, needs, or implicit demands, it’s not so easy to set limits. We may be uncomfortable with conflict and not want anyone to be mad or disappointed. We may feel … Read more

Defensiveness refers to both a feeling and a behavior. The feeling is typically elicited when you feel as though someone is being critical of you, and results in shame, sadness, and anger. In turn, behavior usually results from the feeling, such as being sarcastic, giving someone the silent treatment, or being critical in return. Purpose … Read more