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Leaders in our current and post COVID reality must focus on cultivating empathy to enable them to engage and support employees.  Whether those employees are essential workers or working from home, they have been experiencing change at an unprecedented rate.  This has increased stress levels and impacted their ability to be engaged with their own … Read more

We are all experiencing an unprecedented period of change and transition in these past few months as we adapt to the realities of COVID-19. This includes both how we live our home lives and our work lives. Adapting to change on so many fronts all at once is challenging and stressful for everyone. This stress … Read more

Workplace psychologist says employee recognition programs don’t always work. Employee recognition programs are a popular way to appreciate staff — but they can sometimes backfire, says workplace psychologist Jennifer Newman. Newman sat down with The Early Edition host Rick Cluff to describe the pros and cons of these programs, and how management can more effectively reward their employees for their good … Read more

Many kinds of loss can affect your work: divorce, retirement, job loss, failure of a project and so on. This article focuses on grief following the loss of a loved one. The suggestions will help you cope with your own loss or support a bereaved co–worker. Understanding grief and its effects Many of us experience … Read more

As COVID-19 cases surge across Canada and a “second wave” looms, some people may feel worsening mental health. Throughout the pandemic, Canadians have reported that they are experiencing depression and loneliness, even as anxiety and worry lessened around the disease itself, according to national surveys by the Centre for Addiction and Mental Health (CAMH) and … Read more

                      Right now, you are probably getting an earful from your inner voice. You know, that little commentator in your head that is always chattering? It can either sound like the leader of the pep squad, bolstering your confidence, whispering instructions, and boosting performance; or … Read more

Lisa called me to get some advice about a colleague named Wendy whom she called a drama queen. (Both names are pseudonyms.) She started pointing out several exchanges and I asked her to just describe the last one. As Lisa described what happened, she became emotional and declared that the woman hates her and is … Read more

It is not simple to resolve conflict within businesses where people bring in different points of view, cultures and values. Resolving conflict within a family may be even more complex because the members have had a lifetime of interacting with one another and their differences may be deep rooted and may have defined their interactions … Read more

To be disliked by a person who has so much control over your workday and your career is a huge stress builder. Few things can be more unnerving than getting on your boss’ bad side. To be disliked by a person who has so much control over your workday and your career is a huge stress builder … Read more

Each workplace has its own culture, and as a newcomer, it is useful to understand and have a perspective of the culture of the country you live in. Culture, in the context of this article, refers to shared patterns of behavior, beliefs, customs, traditions, and values. Culture affects the ways we name, frame, blame and attempt to … Read more