We bring the calm.
Lisa called me to get some advice about a colleague named Wendy whom she called a drama queen. (Both names are pseudonyms.) She started pointing out several exchanges and I asked her to just describe the last one. As Lisa described what happened, she became emotional and declared that the woman hates her and is … Read more
It is not simple to resolve conflict within businesses where people bring in different points of view, cultures and values. Resolving conflict within a family may be even more complex because the members have had a lifetime of interacting with one another and their differences may be deep rooted and may have defined their interactions … Read more
To be disliked by a person who has so much control over your workday and your career is a huge stress builder. Few things can be more unnerving than getting on your boss’ bad side. To be disliked by a person who has so much control over your workday and your career is a huge stress builder … Read more
Each workplace has its own culture, and as a newcomer, it is useful to understand and have a perspective of the culture of the country you live in. Culture, in the context of this article, refers to shared patterns of behavior, beliefs, customs, traditions, and values. Culture affects the ways we name, frame, blame and attempt to … Read more