We bring the calm.
Article originally posted at https://hbr.org/2018/10/stop-complaining-about-your-colleagues-behind-their-backs and written by Deborah Grayson Riegel. In my coaching work with leaders and teams, I often ask my clients whether they engage in workplace gossip. More often than not, they respond, “of course not!” with a look on their faces that indicates that they are insulted to have been … Read more
Article originally posted at https://hbr.org/2019/01/4-things-to-do-before-a-tough-conversation and written by Joseph Grenny. I was in denial for about a year and a half before I admitted that I needed to fire Randy. His work performance had made the conclusion inescapable for years, but he was so darned nice and likeable that I gave him the benefit … Read more
Article originally posted at https://hbr.org/2018/10/working-with-people-who-arent-self-aware and written by Tasha Eurich. Even though self-awareness — knowing who we are and how we’re seen — is important for job performance, career success, and leadership effectiveness, it’s in remarkably short supply in today’s workplace. In our nearly five-year research program on the subject, we’ve discovered that although … Read more
Article originally posted at https://hbr.org/2019/04/how-to-take-criticism-well and written by Sabina Nawaz. Many years ago, I had the opportunity to run an organization. I was excited about the possibilities ahead of us and the goals we could realize. However, instead of receiving unanimous enthusiasm for what I thought was an exciting vision, some team members found … Read more