Picture It
You lead a key department in your organization. You have two employees who are in conflict with each other. They are currently only communicating via email. There is a general tension in the department and other staff members are expressing concerns about the conflict. You have noticed that one of the disputing employees is taking more sick days than usual and you are hearing grumblings about a possible harassment complaint. You decide to step in and help both employees resolve their differences directly with each other…