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Committed to our craft:
Calm, clear, concise
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A Taste of Our Team

Our Consultants

Dr. Raj Dhasi
A trusted expert in conflict resolution, Dr. Raj Dhasi brings over 25 years of experience supporting workplaces, school systems, and communities through complex and high-stakes challenges. As President of Turning Point Resolutions Inc., she is known for her ability to bring clarity, strategy, and calm to situations marked by tension, disruption, or systemic breakdown. Raj specializes in assessing and resolving multi-dimensional conflicts, drawing on a broad toolkit that includes assessments, mediation, leadership and communication coaching, group facilitation, training, investigations, and restorative justice processes. Her work is deeply informed by an understanding of power, race, privilege, and intersectionality, and is grounded in a commitment to nurturing well-being and organizational health. In addition to her consulting practice, Raj is a faculty member at the Justice Institute of British Columbia’s Centre for Conflict Resolution, where she contributes to the development of practitioners across the field of conflict resolution. She holds a specialized degree in Adult Education, a master’s degree in Organizational Conflict Analysis and Management, and a Doctorate in Social Sciences, with research focused on resilience and health in the aftermath of trauma. With a rare mix of empathy, spirit, and strategic thinking, Raj brings a steady,  measured approach to each complex situation, establishing her as a trusted guide in complex situations.

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Dr. Jordan’s Tinney
Dr. Jordan Tinney is a well-respected leadership consultant helping organizations build strong, healthy cultures from the inside out. Through assessments, facilitation, training and coaching, he supports individuals, teams, and organizations to navigate complexity, reset, and maximize their potential. Jordan brings a unique and diverse background to his consulting work from early careers in electronics engineering and oceanography to serving as CEO of British Columbia’s largest school district. His extensive leadership experience is matched by a deep academic foundation, including a Ph.D. in Education, a master’s degree in Educational Administration with a focus on leadership, and certification as an Executive Coach. What sets Jordan apart is his ability to create immediate, authentic connections. Whether working with small rural teams or leading multicultural organizations in large urban centers, he tailors his approach to meet people where they are with a mindset grounded in a service leadership mindset. Known for his integrity, Jordan is a sought-after advisor, trainer, facilitator and executive coach.

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Parveen Mann
With three decades of experience in negotiations, conflict resolution, organizational effectiveness, and leadership development, Parveen Mann is a seasoned leader known for her ability to navigate complex, multi-stakeholder situations. Parveen is highly regarded for helping organizations drive transformative change at the strategic level—strengthening operational frameworks, building cohesive leadership teams, and fostering inclusive environments through the resolution of differences. Her skill in facilitating collaborative group processes, particularly in the areas of Equity, Diversity, and Inclusion (EDI), supports organizations in aligning values with action and creating cultures where individuals feel seen, heard, and empowered. Parveen holds a master’s degree in Leadership with a specialization in Executive Leadership, complementing her deep practical expertise with a strong academic foundation. Parveen’s steadfast dedication to building harmonious, high-performing individuals, relationships, and teams has earned her a strong reputation as a trusted advisor and transformational leader.

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Kent Highnam
Kent brings a distinctive mix of strategy, calm, and process expertise to his work as a seasoned practitioner. With a background spanning public, private, and nonprofit sectors, including education, healthcare, municipal governance, and housing, Kent helps organizations navigate emotionally-charged situations, align around shared goals, and create sustainable positive outcomes. Valued for his thoughtful approach to sensitive issues and challenging conversations, Kent designs and leads customized assessment, mediation, and facilitation processes that meet each client where they are. From preparation to conclusion, Kent asks the right questions to ensure his services are practical, inclusive, and aligned with the client’s culture and needs. Whether working with frontline staff or senior executives, Kent brings a steady approach that fosters momentum and trust. His goal: to create space for honest dialogue, effective planning, and outcomes people can stand behind. Outside of his consulting work, Kent serves as Dean of the School of Health, Community and Social Justice at the Justice Institute of British Columbia and teaches in its Centre for Conflict Resolution. He has also taught at Simon Fraser University and held roles with international organizations including the United Nations and the International Red Cross in Geneva. Kent holds a master’s degree in International Relations and has a keen understanding of labour relations.  Fully bilingual in English and French, Kent is an in demand conflict resolution assessor, mediator, facilitator, and communications’ coach.

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Gurleen Dhial Sangha
A distinctive blend of clinical expertise, research insight, and compassionate presence is Gurleen’s signature blend as a Registered Clinical Counsellor and Conflict Resolution Educator. Grounded in trauma-informed, anti-oppressive, and socially just frameworks, she meets each client where they are and collaborates with them to foster self-awareness, resilience, and meaningful, lasting change. Known for her warmth, empathy, and calm presence, Gurleen creates a therapeutic space where clients feel genuinely safe, heard, and supported. She thoughtfully integrates a range of modalities, including Narrative Therapy, the Response-Based Framework, neuroscience, and mindfulness-based practices, tailoring each approach to reflect the unique needs of those she works with. As an educator, Gurleen brings the same presence to her training sessions, supporting learners in building practical skills to navigate complex interpersonal and systemic issues with confidence. In addition to her private practice, Gurleen is a PhD candidate whose research focuses on promoting mental well-being through psychological approaches.

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Deborah White
A well-versed practitioner, Deborah has over 35 years of experience supporting organizations across Canada in the areas of mediation, communication, leadership development, performance coaching, and multi-party problem-solving. Deborah is known for her ability to navigate complex workplace dynamics with a blend of clarity, empathy, and pragmatism. Her facilitation style is grounded in a practical, results-focused approach, with a strong emphasis on respect for both individuals and lasting outcomes. Whether leading training, coaching leaders, or facilitating high-stakes conversations, Deborah creates space for honest dialogue and sustainable change. With a bachelor’s degree in Social Work and a master’s degree in Behavioural Science, she brings both academic grounding and practical insight to her work.  Deborah’s breadth of experience and approachable presence make her a valued partner in creating more effective, inclusive, and collaborative workplaces.

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Reyhaneh Ghannadan
Reyhaneh provides exceptional support and service to our in-office clients, making sure you are warmly welcomed and nourished with refreshments, while spending time with our consultants.

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And many more talented and trusted mediators, coaches, therapists, and support staff to add calm to your conflict resolution journey.